Q: Does this machine need to be assembled when I received it?
A: This machine comes as a kit. You need to assemble it yourself. All tools and part are included in the kit.
Q: Are there software and instructions can I get it?
A:You can get the software here <<click here>>
 Password is - c1bf
Q: Whick type computer system can run its software?
A:The software only support the Windows system.
Q: What's the laser's lifetime?
A: The laser module have over 6,000 hours lifetime.
Q: What's the size of this machine's engraving area?
A:The machine's largest engraving area is 22X17cm.
Q: What material can it engrave?
A:Wood, bamboo, plastic, paper, leather, rubber. 
Q: What material can it cut?
A: Foam, paper, thin leather.

Q: Can I use it to cut or engrave on metal?
A: It can not engrave or cut on any metal.
Q: Can I regulate the laser power or the laser power is adjustable?
A: Sorry that the laser power is not adjustable, but the engraving speed is adjustable.
Q: How long can the machine work continuously?
A: It can work continuously about 45 minutes, after the laser mould cool down(about half of an hour), then start work again. Long time work continuously with shorten the laser module liftetime.
Q: Can I upgrade the stronger power laser module by myself?
A: Of course you can, this machine provide the DC 5V power supply for laser module. So any 5V power supply laser module can be installled on this machine. But you need to connect the laser cable with the right polarity, the red is positive, otherwise the laser mdoule will burn down.
Q: When I receive it, how to let it work?
A: Fist of all, you need to plug the stepper motor power cable to the controller board, then installl the software and the driver, power supply the machine,that's all.